FAQ

For any further information, please contact our reservation office.

1. How to book a boat ?


2. Which licences must I have to charter a vessel?

For renting a bareboat in Croatia You must have the valid skipper licence and VHF radio licence (both must be internationally valid or issued in Croatia). If you don’t have these, you can obtain them in all port Authorities in Croatia, after completing a short course and passing the test.
Also You must have the original documents with you on board (not copies) and certified crew list.
Link to see valid skipper licences for sailing in Croatia!


3. Do I have to hire a professional skipper?

You do not have to hire a professional skipper if you have all necessary licences and sailing experience but it is necessary to hire the skipper at larger vessels since yachts are rented exclusively with a crew.


4. Who pays for the skipper and his meals?

You pay for the skipper as well as his meals, whether you prepare them on board or go to the restaurant. 


5. Are the vessel and the crew insured?

Yes, all vessels and crews are insured against the possible damages.


6. Is it possible to charter a vessel for just a few days?

Mostly, the yachts are chartered for a seven-day period, from Saturday until Saturday but it is also possible to rent a vessel for a few days and the largest choice of the available vessels is in the preseason and postseason period.


7. What if we have children on board?

In this case, please, inform us on children’s age to ensure the appropriate sizes of lifejackets for them. If you take the voyage with smaller children, we recommend ordering the safety net. 


8. What should we take on board?

You need to take only your clothes and medicines. For colder weather, bring warmer clothes and waterproofed jackets.


9. Where can we park a car in the marina?

The marina has sufficient parking spaces which are monitored 24 hours a day. The price is 16 € per day.


10. Where can I buy groceries to take on board?

Groceries can be bought in our marina or larger supermarkets near Mandalina Marina.


11. Can I order necessary groceries in advance?

Yes, you can send us your order and our personnel will buy fresh groceries just before your arrival on board.
You can order them on JAM YACHT SUPPLY


12. May I take pets on board?

No, pets are not allowed on board except in cases when it is approved by the contract in advance. The boat is not a suitable place for pets and we recommend that you do not expose your pets to the conditions on boat. If you do not have any place where you can leave them, please send us an inquiry and we will try to find a best solution for your pet.


13. Do you organize transfers from the airport to the NCP & Mare base?

Yes, upon your request, we organize transfers from the airports to our base in Sibenik.


14. Tips for USA clients

How to charter a yacht in Croatia?

Sailing license


To charter a bareboat in Croatia you are required to have a license or you will have to hire a skipper.
The Croatian port authorities will accept the following licenses:
• The ICC (International Certificate of Competence)
• The RYA Day Skipper obtained through the Royal Yachting Association
• The NauticEd SLC (Sailing License and Certification)

How to Get Here?


NCP & Mare seat is located in the middle of the Adriatic coast, in the Mandalina Marina in Šibenik. With its architectural and cultural heritage, the town of Šibenik is a real gem. Situated right in the middle of the Adriatic coast and surrounded with numerous islands, it provides unique experience for sailing and cruising. There are two beautiful national parks in the area - Krka and Kornati - both accessible by the sea only a few hours away and also two Unesco protected sites within the city itself, St. James cathedral and St. Nikola naval fortress.

UNESCO World heritage

You will arrive quickly and comfortably to our premises as we are less than one hour away from two international airports, Split and Zadar, while the exit from highway A1 is only 10 km from the marina.
Transfer cost in our arrangement is:
• Transfer for up to 8 pax (airport SPLIT – Marina Mandalina Sibenik), one direction 80 € or cca. 92 $
• Transfer for up to 8 pax (airport ZADAR– Marina Mandalina Sibenik), one direction = 100 € or cca. 115 $

You can also get here by taking a rental car, if you coming from other airports or if taking your time visiting other Croatian towns and attractions before your sailing vacation. If you have GPS navigation, just enter the address Obala J. Sizgorica 1 in Sibenik and you will get in our marina easily.
If you will be arriving earlier in Croatia and would like to stay in the area a night or two before you board your boat, there is plenty to see and do around our area. We will gladly recommend you some hotels/apartments and local places to visit, including favorite restaurants/bars. Most of the waiters and bartenders are fluent in English.

Making a Reservation


Making a reservation is easy. Just go to our contact page. Feel free to call us and just start speaking English when we answer, we speak your language! The country code for Croatia is +385. On a mobile just dial 00385 22 312 999
Paying for your reservation is simple and done via international wire transfer. We give you all those instructions with easy to understand bank codes once you make a reservation. Just make sure to use the IBAN or SWIFT code upon payment. Upon booking, 50% of the total invoice is due; the remaining 50% is due 30 days before your charter commences.

The contract and other documents we provide will all be in English.

At the time of your inquiry, we will consult with you about the sailing license requirements for our waters. These are easy met by most experienced sailors.

We Speak English


Whenever you call us or email us, don’t worry, we are fluent in English. Just start speaking English when we answer. The documentation on board our boats is in English and our dock manager who makes the check in of the boat with you speaks fluently English. If you ever need assistance during your charter week, you have our contacts on the boat and we are at your service 24 hours a day via free phones provided on each charter boat.

Currency


Official currency in Croatia is Croatian Kuna. Croatia is a member of European Union but still not the part of European Monetary Union, therefore Euro is not the official currency and you will not be able to pay in Euros (or any other currency except Croatian Kuna) in most of the places.

You can get cash at any ATM machine using your normal ATM card and the machine accepts 4 and 5 digit pin. Most restaurants accept foreign credit cards, but it is always good to have some cash on hand for the markets etc. When you land at the airport, there is an ATM machine and it is always a good idea to start with some cash in your pocket.

The exchange rate you can check at this link.

It is important to announce to your credit card company that you will be travelling to our country. Just dial the number on the back of your card a few days before you come. This is a good thing to do, as you will be obliged to leave a security deposit upon your check-in. We will preauthorize the amount and release it if there’s no damage on the boat upon your return. Deposits vary from 1000 € to 5000 €). Or, if you wish to minimize your liability, you can also make deposit insurance.

At the base you will have to pay for the extras in cash (Transit log, tourist tax, and other extras you have ordered - gennaker, Stand-up paddle, kayak, foldable bike, eScooter etc.), if it was not paid in advance, along with the charter fee. You can pay this also with your credit card.

Navigation Area


The sailing navigation area is not challenging. As Croatian archipelago consists of over 1000 islands you are always in sight of land and navigation to your destination is simple without complicated reefs, especially in the local Sibenik archipelago. GPS charts are up to date and accurate. We provide GPS chart plotters on board all our boats as well as charts and pilot books in English describing the locations of marinas, bays and anchorages. We have a big chart of the area in our office and we are always happy to recommend a route to you on spot, according to your preferences.

In the area there are many marinas, anchorages and bays with buoys. During the high season – July and August – for most popular sailing destination like town of Hvar or town of Vis, you have to either make reservation for the berth in marina (the reservation increases the mooring price for cca. 50%) or come pretty early (latest 2-3 PM) to the marina or in the bay in order to get a spot. Making a reservation is very simple and you do it through the app on your smartphone or on your computer.

In our web page menu please find our route suggestions for your trip. Please feel free to ask for any additional information you might need.

We would like to point out that Croatia is very safe country and tourists friendly.

All our yachts are fully insured. The insurance deductible or security deposit is the maximum out-of-pocket expense you will incur should an accident occur. The amount depends on the yacht size. You also have the choice to lessen the insurance deductible. The premium or buy-down cost is approximately [200-300 USD/per week] depending on the yacht. This brings the maximum deductible (out of pocket expense) down to [115] in case of damage.

When you arrive, we will authorize your credit card for the deductible amount. We don’t charge it, we just authorize it. When you bring the boat back without damage, we automatically remove the authorization. Should there be a damage, your card will be charged only up to a maximum of the deductible amount and no more. If the damage is less than the deductible, then your card is only charged for the actual repair cost.

Note that it is important to ensure that your credit card company knows of your intent to travel to our country so that we can authorize your card for the deductible. Otherwise, this causes delay at the base since your boat will not be able to leave the dock until the card is properly authorized.

Provisioning


There are several options for provisioning. However, we recommend lightly provisioning because you will quickly discover there are many excellent restaurants in the area as well as grocery stores allowing you to obtain any necessary food or goods along the way.

If you want to pre-order and have everything wait for you when you get on the boat just let us know and we will provide you with further information.

You can do all the necessary purchases in a well-equipped grocery store in the marina, or in two large shopping centers situated within a mile from our premises. Our staff in the office will show you on the map how to get there.

Security


As you will, we are sure, experience by yourselves, the safety is not an issue in Croatia. Even though Croatia is well-known tourist country and the crime rate increases slightly during the summer season, these are pretty much contained to pickpocketing, petty thefts, and bag snatching, making Croatia one of the safest countries in Europe. Theft risk always exists so be careful when on the beach and public places. Don’t leave your valuables in plain sight, especially in the car you left parked somewhere else then secured parking places and garages.

While on your boat, don’t bother locking the door or similar. Relax and enjoy in bays and marinas without any fear of theft or assault. Anyway, when leaving the boat, close and lock the door in case some of the fellow merry men from other boats misses his boat in the “happy state of mind”. :)

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